Category - customer support

ZTelco is cutting support for legacy media such as T1, T3, DS1, and DS3 cross connects after a major FCC announcement meant to bring outdated technologies to an end. In an announcement that’s sure to affect many businesses throughout the USA, the FCC makes it clear, outdated T1/3 and DS1/3 media types have reached the […]

Great news ZTelco and RingPlan customers! We are pleased to announce our new system status report page which allows you to get the latest network updates via email, text, Twitter, Whatsapp, and more. Visit our main page at ztelco.com and click the top-right link labeled “System Status” to view the report. From there you can […]

During difficult times, businesses need to keep moving forward. ZTelco understands that the last thing customers need during difficult times is a slow response from our customer support staff. That’s why ZTelco strives to keep businesses moving forward with a fast response time. Read Our Recent Reviews Don’t take it from us. Read what some […]

As an essential business, we have instituted best practices for all employees for their safety and the safety of our customers. In order to minimize exposure, we have allowed all non-field employees to work from home and provided personal protection gear for all employees in the field. ALL EMPLOYEES ADHERE TO THE FOLLOWING : Social […]

The end of the year has quickly arrived and the holidays are upon us. This time of the year, it’s all about being thankful. We are very thankful for all of you who have helped make ZTelco a success story over the past 15 years. This includes customers, family, partners, and friends. We couldn’t have […]

“Without satisfied customers, we wouldn’t have a very successful business,” says Jake Hansen, President of ZTelco Communications.  This sentiment is what drives ZTelco to provide better business services than many others on the market. Unlike other providers who may see their customer base only as an upsell opportunity, ZTelco works hard to develop relationships with […]

Clearly times have changed and the needs of businesses have dramatically changed. Today’s consumers are more connected to the rest of the world than ever before, consuming data at incredible rates in their work and at home. Businesses have responded with real-time solutions that connect as many devices to the web as possible, while marketing […]

This business phone is sleek and reliable, It’s our new favorite cordless business phone We have introduced a new piece of hardware to our line of digital business phones. This phone features high security, low power consumption and scalability to help your business grow. Features of this phone allow for typical phone usage such as making […]

There is no questioning the fact that a business phone system designed for professionals can help you do more with your time than standard landlines or mobile telephones. The problem is that most businesses, even seasoned ones do not know how to get the most out of their business phone systems. We get it, people are busy and […]