Category - Phone Support

ZTelco is cutting support for legacy media such as T1, T3, DS1, and DS3 cross connects after a major FCC announcement meant to bring outdated technologies to an end. In an announcement that’s sure to affect many businesses throughout the USA, the FCC makes it clear, outdated T1/3 and DS1/3 media types have reached the […]

During difficult times, businesses need to keep moving forward. ZTelco understands that the last thing customers need during difficult times is a slow response from our customer support staff. That’s why ZTelco strives to keep businesses moving forward with a fast response time. Read Our Recent Reviews Don’t take it from us. Read what some […]

As an essential business, we have instituted best practices for all employees for their safety and the safety of our customers. In order to minimize exposure, we have allowed all non-field employees to work from home and provided personal protection gear for all employees in the field. ALL EMPLOYEES ADHERE TO THE FOLLOWING : Social […]

For years ZTelco has been in the forefront by helping businesses find solutions for their most difficult communication needs. Over the past 10 years we have been seeing a rise in the trend of professionals working from home. One Gallup poll in 2017 cited 43% of surveyed professionals occasionally work from home (Gallup, 2017). Today […]

Today’s business environment demands more from telephone providers. Traditional phone providers who still rely on copper networks have failed to adequately adapt to a changing market demand, leaving the door open for competitors to penetrate the landscape with innovative new digital phone solutions that utilize an internet connection, rather than the public switched telephone network […]

ZTelco is committed to providing our customers with only the best business phone system, backed by top hardware. For years we have tested the top industry phones and have chosen the best wired small business phones for the most practical office usage. In this short article, we review ease of use, functionality, expandability, and aesthetics.  It’s […]

“Without satisfied customers, we wouldn’t have a very successful business,” says Jake Hansen, President of ZTelco Communications.  This sentiment is what drives ZTelco to provide better business services than many others on the market. Unlike other providers who may see their customer base only as an upsell opportunity, ZTelco works hard to develop relationships with […]

ZTelco expands customer usability with ExtensionFlow™ technology. ExtensionFlow™ is a ZTelco proprietary software (SAAS) that allows for enhanced analytics for tracking and optimizing hotdesking work environments. Currently, in beta development, this service is only available to select ZTelco phone customers who were tasked with implementing and testing these hotdesking features. We created a software that […]

Many people have gone through the experience, you hate your existing phone provider but it was such a huge pain to switch the last time, you never want to go through it again.  But it doesn’t have to be that way. In this blog I want to talk about the common issues that people face when making […]

This business phone is sleek and reliable, It’s our new favorite cordless business phone We have introduced a new piece of hardware to our line of digital business phones. This phone features high security, low power consumption and scalability to help your business grow. Features of this phone allow for typical phone usage such as making […]

The Polycom VVX-411 business phone model is one of the most popular phones for commercial use.  Its interface can seem intimidating but is really quite simple to use. See the following page to view our Polycom VVX-411 video support gallery displaying information from answering a call to performing more advanced operations like initiating a conference call, and managing […]